FAQ's - Winter Fair

Do I need a COVID-19 Passport?

Yes. All adults aged 18 years of age and over will need to provide evidence of either a COVID Passport or a Negative Lateral Flow Test at the point of entry in order to gain access to the event.

If I purchase my ticket beforehand and then test positive or must isolate with COVID-19, can I get a refund if I provide evidence of this?

If you have tested positive for COVID-19 and are self-isolating during the Winter Fair, meaning you cannot attend, refunds will considered only if you can provide evidence of your positive result and the dates you were asked to self-isolate.

How do I get my vaccination passport?

How to apply for a COVID Passport

• Electronic copy of your COVID-19 Passport
  • Visit the NHS website https://covid-status.service.nhsx.nhs.uk/
  • To access the service, you’ll need to register for an NHS loginif you do not have one already. 
  • Download and print a copy of your COVID-19 Passport in readiness for the event.
  • Please check the expiry date and ensure that it does not expire before you attend the Winter Fair (29 & 30 November)

• Paper copy of your COVID-19 Passport
  • If you would like to request a paper copy of your COVID-19 Passport, call 0300 303 5667.
  • Please note that it can take up to 10 working days for a certificate to arrive in the post and requests cannot be fast tracked.

Is a card with my vaccination dates sufficient for entry?

We cannot accept the immunisation vaccine card as a proof of evidence of double vaccination against COVID-19. View how to get a copy of your NHS COVID Passport on our website. https://rwas.wales/coronavirus-requirments/

How do I get a Lateral Flow Test?

Negative COVID-19 LFT (test taken within 48 hours before arriving at the event)

You can easily get lateral flow tests from the NHS website for home delivery 

https://www.gov.uk/order-coronavirus-rapid-lateral-flow-tests or you can collect them from your local chemist.

• Upon completing the test you MUST report your result to the NHS: https://www.gov.uk/report-covid19-result
• You will receive a confirmation text or email or an update to your NHS app.
• A lateral flow test result is valid for 48 hours, so we advise the test to be done on the evening before attending the event.

Are dogs allowed?

With the exception of assistance dogs, dogs are not permitted within the showground perimeter fence. NO ASSISTANCE DOGS are allowed in any buildings/areas containing live animals. Assistance dogs will be allowed into the Food Hall and Catering Areas. Please do not leave dogs in cars.

Do face masks have to be worn at the event?

Face coverings must be worn inside all buildings at the Winter Fair to comply with the Welsh Government Coronavirus regulations. All types of face coverings will be accepted and will include all traders and exhibitors while they are inside buildings.

Face coverings need not to be worn when consuming food & drink or if you are exempt.

Can I hire a mobility scooter at the event?

There is no facility to hire a mobility scooter on the Showground at the 2021 Winter Fair. If you require a mobility scooter please make the arrangements before coming to the event.

Where is the parking for the event and is there disabled parking?

Disabled parking is located at the Winter Fair main entrance by the RWAS Members Pavilion.

Can tickets be purchased on the gate?

No. All tickets must be pre-purchased before coming to the Winter Fair on our website. https://rwas.ticketsrv.co.uk/tickets/

Is there free entry after 4.00pm?

Due to the Welsh Government Track and Trace regulations we are not able to offer free entry at this year’s Winter Fair. Please purchase your tickets before coming to the event here https://rwas.ticketsrv.co.uk/tickets/

I’ve purchased a ticket for Monday of the Winter Fair, can I change my ticket for Tuesday entry?

If you have purchased a ticket and cannot attend on that day, please contact the RWAS team on 01982 553683 if you would like and want to swap to another day.

Please note: we cannot guarantee that you will be able to change your ticket if the tickets have sold out for the day you would like to attend.

What time is the Fireworks Display?

The display will start at an earlier time of 6.30pm on Monday 29^th November.

What do I need when I get to the gate?

Please make sure you have a copy of your tickets (either downloaded or a paper copy) and if you are 18 years of age or older please make sure you have a copy of your COVID Passport (either downloaded or a paper copy) or proof of a negative LFT in order to gain access to the Showground.

Will there be more ventilation inside buildings at the event?

All of our buildings will be well ventilated, including all windows and doors being open to comply with Welsh Government Coronavirus Regulations. As this is an extra COVID Safety measure that we have put in place to protect you, please dress appropriately and wrap up warm. We will also have Carbon Dioxide (CO₂) monitors to measure levels and efficiency of ventilation across the Showground.

Is the Showground Campsite open?

No. The Showground Campsite will not be open to allow people to stay during the Winter Fair event.